Privacy Policy
Capibara Retreats
At Capibara Retreats, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or participate in our retreats. We are committed to safeguarding your data in accordance with Colombian Law 1581 of 2012 and related regulations.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, and payment information when you make a booking or contact us.
Health Information: Information voluntarily provided regarding allergies, dietary restrictions, or health conditions relevant to retreat participation.
Website Usage Data: We collect limited non-personal data automatically via cookies and analytics tools (e.g., IP address, browser type, pages visited).
2. How We Use Your Information
We use your information to:
Process and manage bookings and payments.
Communicate important information about your retreat.
Send updates, newsletters, or promotional offers (only if you opt-in).
Improve our website experience and services.
Comply with legal obligations.
3. Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties, except in the following cases:
With trusted service providers (e.g., payment processors, reservation systems) strictly for operational purposes.
If required by law, legal process, or governmental request.
In the event of a business reorganization, merger, or transfer of assets, provided privacy safeguards are maintained.
4. Data Storage and Protection
Your personal information is stored securely. We implement administrative, technical, and physical security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
If you are submitting information from outside Colombia, you acknowledge that your data will be transferred, stored, and processed within Colombia under Colombian data protection standards.
5. Your Rights
Under Colombian law, you have the following rights regarding your personal information:
Access: Request information about the data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal information when appropriate.
Revocation: Withdraw your consent to data processing at any time, unless required for contractual or legal obligations.
To exercise any of these rights, please contact us at [info@capibararetreats.com].
6. Cookies Policy
Our website may use cookies and similar tracking technologies to enhance your browsing experience.
You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect some functionalities of our website.
7. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will become effective upon posting the updated version on our website. We encourage you to periodically review this page.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us:
Email: capibararetreats@gmail.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
